The Spring 2025 Release is here, and it’s packed with powerful updates across Territory Planner, Geopointe, and LevelEleven. With the introduction of Insights, our AI and Analytics extension, you’ll find new ways to streamline workflows, drive productivity, and unlock smarter decision-making across your revenue organization.
Read on to learn how these updates will enhance your team’s productivity and efficiency. You can also jump to a particular section via the links below:
This release brings game-changing enhancements to Territory Planner, starting with Territory Hierarchies—a new way to structure and manage your sales teams based on your organizational chart. Whether you’re overseeing executives, managers, or reps, you can now automate territory grouping, visualize team structures, and track historical ownership for better planning and transparency.
Quota Planning is now integrated directly into Territory Planner, allowing teams to assign and manage quotas alongside territory planning.
These new capabilities empower teams to plan territories efficiently, manage quotas with confidence, and drive execution excellence.
Additionally, this release improves user experience with a cleaner Optimizer UI, better handling of duplicate layer names, and show/hide controls for data visibility.
Enhancements to Point-in-Territory workflows also improve stability and accuracy—ensuring smooth execution from planning to implementation.
Use this link to see all of the Territory Planner enhancements in the Ascent Cloud Spring 2025 Release.
The Spring 2025 Release for Geopointe delivers new ways to interact with location-based data, including Map Recommendations, Agentforce Actions, and improved performance.
This new feature expands on Route Recommendations to surface prioritized records—like Accounts or Opportunities—right on the map. The new Insights tab centralizes all configured Recommendations, helping users easily add them to routes, lists, or calendars.
New enhancements make this experience even more powerful:
We have also introduced Agentforce Actions for Geopointe, letting you use natural language to geocode records, search nearby, build routes, and schedule activities—directly from anywhere in Salesforce.
Additionally, improved saved layer load times ensure that users can access their location data faster than ever, reducing delays and supporting smarter decision-making.
Use this link to see all of the Geopointe enhancements in the Ascent Cloud Spring 2025 Release
The latest LevelEleven updates are focused on coaching, motivation, and user management, including Agentforce Actions, Squads, and enhanced coaching workflows.
Agentforce Actions now include the ability to recommend coaching sessions based on performance data, alongside the existing award a badge feature. These actions bring proactive coaching and instant recognition into any part of Salesforce.
The debut of Squads streamlines scorecard and team management by automatically assigning users based on role, profile, or manager. Daily updates ensure Squad assignments stay current—without any manual upkeep.
Coaching notes now follow the user across scorecards, ensuring managers always have access to a team member’s complete coaching history.
These updates provide a smarter, more automated way to drive coaching, motivation, and performance management.
Use this link to see all of the LevelEleven enhancements in the Ascent Cloud Spring 2025 Release
The Ascent Cloud Spring 2025 Release is rolling out automatically on May 4, 2025 for all customers who have not opted out of automatic updates.
For customers who need to manually upgrade, the release will be available on Salesforce AppExchange starting May 5, 2025.
To learn more, register for our Spring 2025 webinar or reach out to your Customer Success Manager for training and support.
